CONTENT

Course Descriptions

TOM 103 Business and Its Environment (4)
American business system in its economic, social, political, national, and international environment. Coverage of the major activities of business and the key institutions influencing its service to society. Participation in a computerized competitive business simulation. 4 lectures/problem-solving.

TOM 200 Special Study for Lower Division Students (14)
Individual or group investigation, research, studies, or surveys of selected problems. A variable number of units, from 1 to 4, is allowed in any quarter. Maximum total credit is limited to 4 units.

TOM 299/299A/299L Special Topics for Lower Division Students (14)
Group study of a selected topic, the title to be specified in advance. Total credit limited to 8 units, with a maximum of 4 units per quarter. Instruction is by lecture, laboratory, or a combination.

TOM 301 Operations Management (4)
Fundamental concepts of operations including: productivity, quality, logistics, distribution, supply chain technology, RFID, lean enterprise, process improvement, inventory management, MRP, ERP, project management, and computer applications. 4 lectures/problem-solving.
Prerequisite: STA 120 or equivalent, and microcomputer proficiency.

TOM 302 Managerial Statistics (4)
Statistical techniques for auditing, analyzing surveys, market analysis, forecasting and risk analysis, using point and confidence interval estimation, one and two sample hypothesis testing, Chi square testing, simple and multiple regression, time series analysis, and decision analysis. Use of microcomputers. 4 lectures/problem-solving.
Prerequisite: STA 120 or equivalent, and microcomputer proficiency.

TOM 309 Logistics Management (4)
Logistics strategy and planning, logistics chain customer service, order processing and information systems, transport decisions and vehicle routing, procurement, storage and handling, logistics organization and control. 4 lectures/problem-solving. Prerequisite: TOM 301.

TOM 315 Management Science (4)
Introduction to deterministic and stochastic quantitative decision analysis, modeling, and problem-solving. Model formulation, graphical and computer solutions, sensitivity analysis, and applications of: linear programming, integer linear programming, networks, and simulation. 4 lectures/problem-solving.
Prerequisite: STA 120 or equivalent, and microcomputer proficiency.

TOM 319 Transportation Systems and Traffic Management (4)
Analysis of competitive alternative modes, systems, rates, services, and regulations as prerequisite to transport purchase decisions. Organization, operations, and management of the firm’s traffic department. Impact of present and proposed transportation and environmental developments on industrial and carrier operations. 4 lectures/problem solving. Prerequisite: TOM 301.

TOM 320 Management of Technology (4)
The planning, development, and implementation of technological capabilities to shape and accomplish the strategic and operational objectives of a business organization. Topics of study include: dimensions, life cycle, and diffusion of technology; technological forecasting and environmental monitoring, role of technology in strategic management; managing change, assessment, justification, and financing new technology; and management of new technology based
firms. 4 lectures/problem-solving.
Prerequisite: MHR 301.

TOM 325 Technologies and Standards for Supply Chain Collaboration (4)
Causes and consequences of the bullwhip effect. The collaborative commerce model. Technologies and standards for collaborative commerce. Global data synchronization. RFID and the EPC Network. Collaborative Planning, Forecasting, and Replenishment (CPFR). 4 lectures/problem solving. Prerequisites: minimum grade of C in TOM 301 and MHR 301.

TOM 332 Production Management (4)
Application of quantitative methods to problems in production and operations management, including facility location, design of operations and work systems, job simplification, queuing systems, scheduling, motion and time study. 4 lectures/problem-solving.
Prerequisite: TOM 301, or concurrent enrollment in TOM 301.

TOM 340 Telecommunications and Office Automation (4)
Telecommunications in automated office systems. Decision-making
in the operations management environment by processing text, data, image, or voice communication. Electronic mail, databases, teleconferencing, facsimile, voice message systems, intelligent copiers, and related areas. Classroom applications involving communication by means of quantitative and qualitative electronic reports. 4 lectures/problem-solving.
Prerequisite: TOM 310.

TOM 350 Decision Support and Expert Systems (4)                                                             Computer based information systems for semi-structured business problems; database, dialogue management, and modelbase subsystems; design and implementation of decision support and expert systems; introduction to artificial intelligence and expert systems. 4 lectures/problem-solving.
Prerequisite: microcomputer proficiency.

TOM 400 Special Study for Upper Division Students (14)
Individual or group research, studies, or surveys, of selected problems. A variable number of units from one to four is allowed in any quarter. Maximum total credit is limited to 4 units.

TOM 401 Quality Management (4)
The TQM process, its planning, and implementation. Theories of leading TQM proponents. TQM tools and methods including concurrent engineering, benchmarking, quality function deployment, and statistical process control. Development and implementation of the improvement process. Use of computers. 4 lectures/problem-solving.
Prerequisite: STA 120, or STA 309, or equivalent, and microcomputer proficiency.

TOM 411 Strategic Management (4)
Simulated experience in integration of the business functions utilizing computer-based
management games; develops concepts of management strategy and policy for competitive excellence and ethical operations; total quality management. Cases in management strategy. Analytical techniques as applied to business cases. 4 seminars. Prerequisite: ACC 207/207A, ACC 208/208A, MHR 301, IBM 301, FRL 300, FRL 301, CIS 310, TOM 301, and TOM 302.

TOM 418 ERP Applications in Operations (4)
Fundamentals of Enterprise Resource Planning and implementation of operations models. ERP concepts and tools related to business functional areas. ERP systems related tools, including inventory management and supply chain management. ERP software use. Emphasis on case studies. 4 lectures/problem-solving.
Prerequisite: TOM 301 and CIS 310.

TOM 419 Simulation of Service Operations (4)
Computer simulation of service operations, Monte Carlo method, probabilistic simulation modeling, random number generation, model calibration and validation, output analysis, simulation software languages. 4 lectures/problem-solving.
Prerequisite: TOM 302.

TOM 420 Operations Technologies and Strategies (4)
Introduction to innovative use of information and technology in operations management. Operation strategies, managing high technology and innovation, mapping high technology operations environment to business setting, and information technology for integrated enterprise. 4 lectures/problemsolving.
Prerequisite: TOM 301.

TOM 425 Supply Chain Design, Analysis and Representation (4)
Examination of how operational models are developed to facilitate supply chain design. Introductory supply chain basics, components, metrics, cost tradeoffs, and principles. Optimization models and decision theory are utilized to face emerging supply chain decisions. Computer software emphasis. 4 lectures/problemsolving.
Prerequisite: TOM 301 and microcomputer proficiency.

TOM 432 Production Management (4)
Management of production systems. Techniques of master production scheduling, shortand
mediumrange
planning, aggregate inventory management, distribution resource planning, production activity control, scheduling and sequencing, shop floor control. Priority and inputoutput control. 4 lectures/problemsolving.
Prerequisite: TOM 301.

TOM 434 Purchasing Management (4)
Examines activities directed to securing the materials, supplies, equipment and services required for the proper and efficient functioning of a business, including related planning and policy issues. 4 lectures/ problemsolving.
Prerequisite: TOM 301.

TOM 436 Project Management (4)
Study of CPM (critical path method), PERT (program evaluation and review technique) and other techniques for planning sequences of responsibilities to accomplish complex projects. Monitoring allocation of resources within rigid time and cost constraints. Use of computers. 4 lectures/problemsolving.
Prerequisite: TOM 301.

TOM 441, 442 Internship in Operations Management (18)
On the job training in business management involving new, collegiatelevel
learning experiences. Experiences may be useful as a basis for senior projects. A maximum of 8 units may be applied to the 44 unit directed elective requirement. Total credit limited to 8 units each course. Prerequisite: consent of internship coordinator.

TOM 453 Operations Management in Services (4)
Introduction to fundamental concepts of operations management in services. Design and scheduling of personnel activities. Service location problems. Vehicle scheduling and routing. Utilization of service capacity. Quality control in service operations. Management information systems. 4 lectures/problemsolving.
Prerequisite: TOM 301.

TOM 460 Project Design and Development (4)
Problem solving in a business environment. Problem identification and selection. Preparation of project proposals, including problem statement, data collection procedures, selection of analysis techniques. Types of projects (laboratory, field, survey, ex post facto). Ethical issues. Presentation of summary proposals. 4 seminars. Prerequisites: TOM 301, TOM 302, TOM 315, TOM 332, TOM 401.

TOM 461 Senior Project (3)
Selection and completion of a project under faculty supervision. Projects typical of problems which graduates must solve in their fields of employment. Formal report is required. Minimum time commitment: 120 hours. Prerequisite: TOM 460. Corequisite: TOM 463.

TOM 463 Undergraduate Seminar (1)
Student presentation of project status reports, and discussion of recent developments in carrying out their senior projects. 2 seminars. Prerequisite: TOM 460. Corequisite: TOM 461.

TOM 499/499A/499L Special Topics for Upper Division Students (14)
Group study of a selected topic, the title to be specified in advance. Total credit limited to 8 units, with a maximum of 4 units per quarter. Instruction is by lecture, laboratory, or a combination.

Expanded Course Outline